Dispute Resolution Portal User Guides

The DR Portal has two parts: the DR Neutral Portal is for FINRA neutrals (arbitrators and mediators) serving on the Dispute Resolution roster, and the DR Party Portal is for arbitration and mediation case participants.

• User Guide for Arbitrators and Mediators
• User Guide for Arbitration and Mediation Case Participants

Frequently Asked Questions

• DR Portal FAQ for Arbitrators and Mediators
• DR Portal FAQ for Arbitration and Mediation Case Participants

Contact

• If you experience any difficulties logging into the DR Portal, please contact the FINRA Support Center at (301) 590-6500.
• If you experience technical difficulties using the DR Portal other than issues logging in, please contact the DR Portal Help Desk at (800) 700-7065.
• If you have any specific questions about your case, please contact the FINRA Dispute Resolution regional office assigned to your case.