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How to Contact the Midwest Regional Office

Key Personnel at the Midwest Region Office

Carolann Gemski
Regional Director
Phone: (312) 899-4440

Shannon Bond
Associate Regional Director
Phone: (312) 899-4440

Alma Toplic
Regional Manager
Phone: (312) 899-4440

Susan M. Zavis
Associate Regional Manager
Phone: (312) 899-4440

Case Administrators

Felicia Fox
Phone:   (312) 899-4424

Elizabeth Muldoon
Phone: (312) 899-4425

Brianna Akerley 
Phone: (312) 899-4405

Contact the Midwest Region Office

  • By Phone: Main number for the Chicago office: (312) 899-4440 between the hours of 9 a.m. and 5 p.m.
  • By Fax: (301) 527-4851
  • By Email: FINRA Dispute Resolution staff members can be reached by email. Email addresses use the following protocol: firstname.lastname‌@finra.‌org

City Information

Check additional city and office information from our office guide.