Hearing Locations & Contacts

FINRA offers 69 hearing venues, including at least one in each state of the United States and one in San Juan, Puerto Rico and Washington, DC. The map below indicates the hearing locations and the Dispute Resolution Services regional office that administers cases for those locations. Depending on caseload demands, Dispute Resolution Services may assign cases in certain hearing locations to a different regional office.

Contact Information

Please review our Coronavirus Information before attending an in-person hearing if you have questions about COVID-19 symptoms, protocols for COVID-19 exposure, or protocols for positive COVID-19 test results.

Equipment and other services vary by location. Please contact your Case Administrator at least one week before the evidentiary hearing to see what equipment and services are available.

Based on the advice of the U.S. Postal Inspection Service, FINRA no longer opens or accepts letters or packages lacking senders' names and return addresses.  Please be sure when sending mail to FINRA that your name and return address are clearly legible.

Northeast Regional Office

FINRA Dispute Resolution Services
Brookfield Place
200 Liberty Street
New York, NY 10281
(212) 858-4200 (Monday – Friday, 9–5 ET)
Email

Our New York City office administers hearings held in the following cities:

Midwest Regional Office

FINRA Dispute Resolution Services
101 N Wacker Drive
Suite 2200
Chicago, IL 60606
(312) 899-4440 (Monday – Friday, 9-5 CT)
Email

Our Chicago office administers hearings in the following cities:

Southeast Regional Office

FINRA Dispute Resolution Services
5200 Town Center Circle
Tower 1, 2nd Floor
Boca Raton, Florida 33486
(561) 416-0277 (Monday-Friday, 8-5 ET)
Email

Our Boca Raton office administers hearings in the following cities:

Western Regional Office

FINRA Dispute Resolution Services
300 South Grand Avenue
Suite 1700
Los Angeles, CA 90071
(213) 613-2680 (Monday – Friday, 8–5 PT)
Email

Our Los Angeles office administers hearings in the following cities:

FINRA DRS Senior Leadership

Richard Berry
Executive Vice President and Director of DRS
(212) 858-4307

Todd Saltzman
Senior Vice President and Deputy Director of DRS
(212) 858-4273

Katherine Bayer
Northeast Regional Director
(212) 858-4382

Shannon Bond
Senior Director, Case Administration, Operations and Staff Training
(312) 899-4442

Carolann Gemski
Midwest Regional Director
(312) 899-4440

Leslie Leutwiler
Senior Director, Neutral Management and Quality Control
(212) 858-4136

Laura McNamire
Western Regional Director
(213) 613-2678

Manly Ray
Southeast Regional Director and Director of Mediation
(561) 447-4939

James Schroder
Associate Vice President, Product Management
(561) 447-4321