DR Portal

The DR Portal has two parts: the DR Neutral Portal is for FINRA neutrals (arbitrators and mediators) serving on the Dispute Resolution roster, and the DR Party Portal is for arbitration and mediation case participants.

Neutral Portal

All arbitrators and mediators may use the portal to:

  • view and update your current profile and disclosure information;
  • access information about your assigned cases, including upcoming hearings and payment information;
  • schedule hearing dates;
  • view case documents;
  • submit documents; and
  • view information about all cases on which you have served-regardless of whether the case resulted in an award.

FINRA encourages arbitrators and mediators to take advantage of the portal's capabilities to enhance their experience in FINRA's forum. If you are an arbitrator and mediator and have not received an invitation and would like to register with the portal, please send an email to Dispute Resolution Neutral Management to request an invitation. Please include "request portal invitation" in the subject line.

Party Portal

Parties may use the portal to:
  • view case documents;
  • submit documents to FINRA and send documents to other portal case participants;
  • schedule hearing dates;
  • view details of upcoming hearings; and
  • rank and strike arbitrators during list selection.

No hardcopy submissions are required.

Effective July 20, 2015, we began inviting all parties in all new cases to use the portal on a voluntary basis. We will invite claimants to use the portal immediately upon receipt of the claim at the regional office and will invite respondents to use the portal immediately upon receiving a notice of appearance, request for extension, or statement of answer from respondents’ counsel.

Compatible Browsers

The DR Portal is compatible with the following browsers (or higher):

  • Internet Explorer 8
  • Firefox 22
  • Google Chrome 27
  • Safari 6

Already Registered for the Portal?

Parties and neutrals who are already registered may log into the DR Portal by using the green button below.

DR Portal Sign In Button

Resources

Contact

  • Arbitrators and mediators with portal questions may contact the department of Neutral Management or (855) 209-1620 or (212) 858-3999.
  • Arbitrators and mediators with case questions should continue to contact their regional offices.
  • If you are having a technical problem or your account is locked and need immediate assistance, please call (800) 700-7065

If you happen to be both a FINRA neutral and a participant to a case, you can register the same User ID to access both sides of the DR Portal. Registered neutrals who are also case participants may access the party portal by clicking on the link “Go to Party Portal” found near the top of the homepage once you are logged in. Likewise, case participants may access the neutral side of the DR Portal by clicking on the link “Go to Neutral Portal” from the homepage.