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Dispute Resolution maintains a number of publications that provide guidance on the arbitration and mediation process. Most of these publications are available online, and may be accessed and printed for free. If you have trouble accessing any of these documents, please contact (212) 858-4200 for assistance.

  • Investor’s Guide to Securities Industry Disputes
    The Pace Law School Investor Rights Clinic publishes this booklet in conjunction with the FINRA Investor Education Foundation. (35 pages)
  • The Neutral Corner
    This newsletter is published four times a year for arbitrators, mediators, and other neutrals. It includes updates on rules affecting dispute resolution and tips on how to be a better arbitrator or mediator.

FINRA provides the following publication in hard copy only. To order, complete the order form (PDF 32 KB) or contact FINRA MediaSource at (240) 386-4200.

  • The Arbitration Policy Task Force Report — A Report Card (Ruder Report) – $20
    The “Report Card” summarizes Dispute Resolution’s response to the findings of the Arbitration Policy Task Force’s review of the dispute resolution process in the securities industry. (28 pages)